We called Citiwide for help on Super Bowl Sunday as our kitchen was destroyed from a water leak. Given it was a Sunday, let alone Super Bowl Sunday, I was fully expecting a call the next day or in a few hours. I was pleasantly surprised to get a call back within minutes! Jim was out the very next day along with a mitigation team to minimize any more damage, and from that point forward took care of every interaction with the insurance company so that nothing was over looked or the insurance company didn't try to rip us off.
From the first time we spoke until the very last time at the completion of the claim, the Citiwide Team was nothing but professional and worked very hard to get us every dollar that was owed to us. They are very responsive and easy to get a hold of across multiple mediums.
Not working with Citiwide on this claim could have been disastrous, we made a great decision to get a public adjuster, particularly Citiwide. This team will represent you in the best possible way and will fight for every last penny you deserve.